1. Delivery charges
Delivery is free on every Zircon E-Shop order. Shipping is already included in the product price, so no delivery charge is added at checkout. The total you see at checkout is the amount you pay.
2. Where we deliver
We deliver to addresses across India. Please enter the complete address with the correct six-digit PIN code and a reachable mobile number, so the delivery partner can contact you.
3. Dispatch and delivery time
- Dispatch: Within 2 working days
Ships within 2 working days. Usually delivered in 7–10 days.
Actual delivery time depends on your location and the delivery partner. Public holidays, weather or other events outside our control can cause delays.
Orders are shipped with Delhivery. Once your order ships, the estimated delivery date is shown on Delhivery tracking.
4. Payment and unpaid orders
An order paid online is prepared for dispatch after the payment is confirmed by the payment provider. If an online payment is not completed within 30 minutes, the order is cancelled automatically and the items are released. If money was debited for a cancelled order, contact us with the order number.
5. Tracking your order
Every order has a private tracking page; the link is shown after you place the order. When the order is dispatched, the carrier and tracking number are added there.
6. Delivery problems
If a parcel arrives damaged, opened, incomplete or with the wrong item, please contact us as soon as possible with your order number and photos of the parcel and item. See our Returns & Refunds policy for the next steps.
7. Edos and other partner purchases
When a product link takes you to Edos or another partner site, that partner ships the order and its own shipping policy applies.